Home > FAQs > Computer Settings > Java

Computer Settings – Java for MAC

Welcome! Here is a resource guide to assist you Java. Information and/or screen shots in this guide will vary depending on the browser(s) you are using.

If the below links are no longer valid, please do an internet search for more updated information from Java.

What is Java?

Java is a programming language that you will need installed on your computer to access the Online Library and Online Rooms.

I.   How do I download, install or uninstall Java on my computer?

1. Go to: java.com/verify to verify your current Java version and then update when needed by clicking on Agree and Continue.

Java PC 1

 

2. When you see the following screenshot, wait for about 60 seconds for page to refresh.

If it does not refresh then click on Download.

Java PC 2

 

3. Click on Install.

Java PC 3

 

4. Be sure to uncheck both Set and keep Ask.com as my default search provider and Set and keep Ask.com as my browser home page and new tabs page then click Next.

Java PC 4

 

5.) A status bar appears, showing progress of the Java install

Java PC 5

 

6.) You will receive this message; when you need to uninstall an older Java version first before installing new version of Java.

Click on Uninstall button to proceed.

Java PC 6

 

7.) You will see the following view while uninstalling an older Java version.

Java PC 7

 

8.) Once uninstallation has completed, click on Next.

Java PC 8

 

9.) You have successfully installed Java and removed the older version!

Please click Close.

Java PC 9

 

– top –

II.   Once you have updated your Java, Update your Java Console Settings.

When needed for Online Rooms (i.e., eConference/Elluminate or Collaborate):

    1. Once you have updated Java, go to the Java Control Panel.
    2. To get to your Java Control Panel, select: Go to ‘System Preferences’ > ‘JAVA’ >‘Security’ tab>
Java MAC 1
    1. Select Security tab. Make sure that Enable Java Content in browser is checked
      • Java PC 11 - Checkmark Enable Java content in the browser
    2. Click on “Edit Site List” > click on Add
Java PC 12
      • Troubleshooting tip : If you do not see Edit Site List in your Java control panel and you know Java is installed, you will need to remove the older version of Java.
Java PC 13

Go to java.com/verify and select REMOVE OLDER VERSIONS and follow the prompts:

Java PC 14

NOTE: You may need to restart (close and re-open) your browser to enable the Java installation in your browser

    1. Type in https://sas.elluminate.com
    2. Click on Add > click on OK
Java PC 15
  1. After logging into the Online Room, if you still cannot access your Online room, go back to Java Control Panel and adjust your Security Settings.
  2. Java Control Panel > click on Security Tab and set your Security level to High by clicking on the circle next to it. Click on Apply > Click on OK.
Java PC 16

III. What is a Java applet?

An applet is a small Internet-based program written in Java, which can be downloaded by any computer.

  1. Click on Tools > Click on Internet Options.
  2. Click on Security tab.
  3. Select Internet zone.
  4. Click on Custom level button.
  5. Find Scripting of Java Applets and select Enable.
  6. Under Reset to: Make sure Medium-high (default) is selected.
  7. Click OK.
  8. Click Apply.
Java PC 17
Java PC 18
Java PC 19

– top –

V.   Troubleshooting tips for Java

      1. I get a Java connection error. What steps can I take to clear my Java Cache? 

          If you receive an error ‘unable to connect, Java connection timed out’, please follow the below instructions on clearing your Java Cache:

  1. Go to Control Panel, Open JAVA.
  2. Under GENERAL tab, click on SETTINGS button.
  3. In popup window: Temporary Files Settings, click on DELETE FILES button.
  4. In popup window: Delete Files and Applications, check Trace and Log Files check Cached Applications and Applets. DO NOT check Installed Applications and Applets or it will remove Java.
  5. Click OK

     

Java MAC 2

      2. I am unable to install Java due to firewall. How do I disable my Internet Firewall?

It is recommended; before you proceed with online installation you may want to disable your Internet firewall. In some cases the default firewall settings are set to reject all automatic or online installations such as the Java online installation. If the firewall is not configured appropriately it may stall the download/install operation of Java under certain conditions. Refer to your specific Internet firewall manual for instructions on how to disable your Internet Firewall.

go to top