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How do I get to my email Inbox?

After you log into your Trident University Email account, you will see your Inbox:

Email_student_Outlook navigation_05_1000W

 

How do I navigate in my University email?

Email_student_Outlook navigation_05_1000W

 

 

  1. Click on App Launcher   Email_student_Apps Icon  to select the application that you want to use: Outlook, Calendar, People or Tasks
  2. Message. Create a new message by selecting  Email_student_365 Plus NEW Sign
  3. Search In the Search mail and people box, type what you want to search for. For example, type the name of a person you want to find messages from, or text that you want to search for to find a particular message.
  4. Navigation Pane or Folders list. The list includes the folders in your mailbox. It may include other folders, such as Favorites and Archive folders. Select Expand to show the Folders list, or select Collapse to hide it. In the Folders list, select Show to expand a list, or select Hide to collapse a list.
  5. Message Messages in the current folder are listed.
  6. Reading The conversation or message that you selected appears in the reading pane. You can respond to any message in the conversation by using Reply, Reply all, or Forward at the top of the message.  The reading pane is where messages are displayed. You not only can read messages in the reading pane, but also can respond to them without opening a new window.
  7. To respond to a message, select Reply, Reply all, or Forward at the top of a message. A new message appears in the reading pane at the top of the message.
    • To change the read status of a message, use Mark as read or Mark as unread.
    • To view more options, select More … for an extended menu.
  8. Help: you are able to search for any topic you need assistance with for Outlook Web App for Office 365 Help

How do I create a New Email?

You can create a new message by selecting plus New Icon  Email_student_365 Plus NEW Sign

 

How to a reply to an email from my web-mail?

First select the email that you want to reply to by clicking on email in your inbox.  You will then see the option at the top right to ‘Reply’, ‘Reply All’ or ‘Forward’

Email_student_email REPLY_05-1000W

 

How do I attach a file to an email?

Email_student_email REPLY_attach File_05_1000W

 

How do I compose a message?

To create a new message, click on the ‘+ New’ button  Email_student_365 Plus NEW Sign  and a new message window will come up.

  1. Send: To send the message, click on the ‘Send’ button. If you do not want to send, your message will automatically be saved in the Drafts folder.
  2. Attachments: To attach a file to your message, click on the “Attachments” button and the attachment window will come up. Follow the steps on the image below to attach a file. Repeat steps 1 and 2 to attach additional files.
Email_student_email REPLY_attach File_05_1000W

 

How do I complete a search for an email in my web-mail?

Email_student_Search email

 

Where are my settings or options in my University email?

When you log into your University email, on the top right corner, you will see the following icon New popup 16  for your settings.  You may select ‘Options’ for access to your account, change password, automatic replies, rules, email signature are just some of your options.

Email_student_Options   Email_student_OPTIONS menu_01

 

What is difference between sending email from My TLC Course-Class list and Web-mail?

My TLC Courses:  You can send emails from your classroom.  A copy of the emails you send from your classroom will be in your Trident University email in your Sent folder.  However, you will not receive any emails in your classroom.  You must log into your University email to access email responses.

Where do I find my University Email Login information?

You were sent an email from support@trident.edu with your ‘Trident University Student Homepage Information’ which has your login information and how to access to your account

Email_student_Welcome Letter

 

If you have any problems gaining access to your account, contact SOS by creating an E-Ticket at Student Support or call SOS directly at (800)579-3197 (Mon-Fri 7am-5:30pm PST).

Why am I not receiving emails in ‘My TLC Classroom’?

You will not receive any emails in your classroom.  You must log into your University email to access any email responses.  You can send emails from your TLC classroom.  A copy of the emails you send from your classroom will be in your Trident University email in your Sent folder.

Where would I find emails that I have sent from My TLC classroom?

Login into your University Email and go to your SENT folder

Email_student_Sent Folder

 

What is the maximum size of an email with attachments that I am able to send from my University Email?

10 MB which is equal to 10240 KB

What is the maximum size of an email that I can send from My TLC Classroom?

Maximum Attachment Size:                         0.5 mb = 500 kb (kilobyte)
Total eMail maximum message size:        0.6 mb = 600 kb (kilobyte
For your Information:
1024 bytes =  1 kb (Kilobyte = a unit of memory or data equal to 1,024 (210) bytes.)
1024 kb       =  1mb (Megabyte)
1024 mb     =  1 GB
If you want to know your file size, right click on the document and select Properties

How do I create a folder to put emails in that I want to save or organize?

Email_student_Create Folder

 

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